ACC Live Insider
Fan Services

Our goal is to EXCITE EVERY FAN by delivering fun, value, and extraordinary hospitality. Should you have a question or concern, or require assistance during an event at the Air Canada Centre, we encourage fans to visit Fan Services at one of the following locations:

  • Gate 2
  • Level 100, at Gate 1
  • Level 300, at Section 301
Fan Services may also be reached Monday to Friday from 9 a.m. to 5 p.m. by calling or texting (416) 815-5982.

Fan Assist

Have a question during a game or event at Air Canada Centre? Fan Assist can help! Fan Assist allows you to ask our in-arena staff questions without leaving the comfort of your seat. Simply text your inquiry and seat location to 647-694-0454. Within minutes you'll receive a response from our dedicated Fan Services team. Please note that standard text message rates apply.

For assistance during regular business hours, please call 416-815-5982.